Recent work
Journal
This article is meant to help trans, non-binary, and gender diverse people (and their families!) explore and understand more about your benefits and coverage. You’ll find tips and tricks for finding supportive primary and mental health care, get help with understanding your options for gender-affirming care, and encouragement as you navigate a messy system.
I worked with our UX research team to understand what our members needed and wanted in a partner referral. Before writing referrals, I combined our research findings with behavioral science principles to create content guidelines that anyone in the company could use to develop better referrals and recommendations.
YLabs works with young people in the US to more deeply understand how they process, prioritize, and seek care for their own mental health. In 2020, we spoke with young people in the San Francisco Bay Area and Atlanta to explore new strategies for delivering messages about mental healthcare to youth.